Tuesday, March 10, 2009

Bernanke's perfect speech, a model in style and of clarity


Every corporate speechwriter knows that the proven format for achieving audience understanding is to create a context of understanding; tell the audience what you are going to tell them; tell them; and then tell them what you told them.

That simple four-step rule may get panned for its simplicity, but unjustly so. We believe that it is as close to perfection as you will get on the speech-making circuit — and that's because it works. And today, Fed Chairman Ben Bernanke once again proved the merits of the simple little format.

Bernanke's presentation to the Council on Foreign Relations represents speech construction in virtual perfection. He presents a very complex topic of vast global interest and, therefore, clarity of message is essential.

His format is a textbook example of how to construct — and in his case deliver — an understandable speech using all of the right elements in the right order and in the right percentages.

Bernanke’s 4,222-word speech precisely uses the four elements essential to gaining audience understanding. Here’s how it breaks down.
  • Create a context of understanding for what you will say — 629 words, 15%.
  • Tell the audience what you are going to tell them; use a headline list — 221 words, 5%.
  • Explain the list, which provides the meat of your presentation — 3,136 words, 75%.
  • Tell them what you told them by restating your headline list — 236 words, 5%.
Bernanke’s introduction, or context-setting segment, may have been a bit long at 629 for the average business speech, but not for his difficult topic of Global financial reform.

The text of Bernanke's speech, with our identification of its structural components, is available at this link.

5 comments:

  1. I remain skeptical that this old formula is as effective as its proponents claim. Do we really think our audiences are so thick that we have to tell them something three times before they get it?

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  2. Rather than "thick," I think that audiences today are bombarded so heavily from so many directions with so much information that getting any single set of thoughts to actually stick is very difficult. Thus, in our opinion, polite repetition -- without the exact same wording -- helps a presentation gain traction, rather than skidding of the path and out of mind.

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  3. We thought we'd share the following email form the global head of technology outreach for a major NYSE company...

    Thanks for highlighting this. It's good to see traditional, tried-&-tested speech writing methods given their due -- especially through excellent actual examples like this. I would add that my comments have nothing at all to do with my views of whether I agree with the content -- in this case, it's how the points were presented in a speech, which truly was spot on.

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  4. ...then there was this follow-on comment...

    And not only the speeches -- but this should carry over the Power Point presentations. I worked in IR for a few years in Europe and sometimes, when sitting through industry conferences, you could swear that certain presenters (not usually the CFO, but some other C-level person in the organization standing in for him/her) didn't really understand what they were talking about -- or at least, the slides weren't built strategically to allow them to truly communicate the meaning behind the numbers. We could go on and on I am sure ...

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  5. Susan Weiner, CFA, amplified the Benanke post on her "Investment Writing" blog at http://investmentwriting.blogspot.com/2009/03/what-bernanke-does-well-as-speech.html

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